Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find the perfect fit based on your measurements.
Where are your garments manufactured?
Erstwhile prioritizes ethical craftsmanship; our collections are produced in certified facilities that ensure fair labor practices and high-quality standards.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How should I care for my Erstwhile pieces?
Each garment includes a care label with specific instructions. Generally, we recommend cold washes and air drying to preserve fabric integrity.
Are out-of-stock items restocked?
Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.